Exciting Opportunity for a Delegate Manager (Life Sciences) to join a Leading Agency!

Location: Leatherhead

Salary: £34,000 - £38,000 per annum

Are you a highly organised and experienced Delegate Manager with a passion for the Life Sciences sector?

Our client, a leading company within the Life Sciences industry, is seeking a talented and enthusiastic Delegate Manager to join their dynamic team. This is a fantastic opportunity for an ambitious individual to play a key role in the successful delivery of a range of high-profile events.

Key Responsibilities:

• Manage all aspects of delegate registration and on-site logistics for a variety of events, including conferences, workshops and webinars.
• Utilise and maintain a robust CRM system (Cvent or similar) for all delegate data and communications.
• Develop and implement effective delegate communication strategies, including email campaigns, invitations and on-site announcements.
• Prepare and analyse delegate reports, including TOV (Test of Voice) data, to identify key trends and areas for improvement.
• Work closely with internal and external stakeholders to ensure seamless event delivery.
• Provide excellent customer service to all delegates and exhibitors.

Essential Skills & Experience:

• Proven experience as a Delegate Manager within the events industry, ideally with a focus on the Life Sciences sector.
• Expert knowledge of Cvent or a similar event management system.
• Strong understanding of TOV reporting and its application.
• Excellent communication, interpersonal and organisational skills.
• Ability to work effectively under pressure and to tight deadlines.
• Proactive and solution-oriented approach to problem-solving.

Benefits:

• Competitive salary (£34,000 - £38,000 per annum)
• 25 days holiday per year plus bank holidays
• Discretionary Annual Profit Related Bonus (not guaranteed)
• Health Insurance
• Wellbeing day
• Pension contribution (4% from employer)
• Commission for all New Client Business introduced (5% paid for the first year of business – full details available)
• Flexible Working (3 days per week in-office)

Please get in touch if this is the role for you!